Coronavirus (COVID-19) Response (Continually Updated)

Mar 16, 2020 | News | 0 comments

This post will be updated as new information is available.

Update from September 21, 2020:

Effective Monday 9/21, Governor Abbott has updated occupancy limits for businesses throughout Texas. Here is what that means for WorkHub and all who use our space:

Starting 9/21 the occupancy limit has been raised to 75% meaning WorkHub can now hold up to 382 members and guests in the space.

We will continue to require all members and guests who enter WorkHub to wear a mask. You can remove your mask when you are at your desk working but they must be worn in all common areas such as the kitchen, bathrooms, and other common areas. A mask is not required in the FitHub area when working out nor will they be required if you choose to sit and have lunch at one of the tables in the kitchen area. If you or your guest forget your mask, we will have masks available at the front desk for $1.00.

A few things we ask that you still abide by as we navigate the ongoing effects of COVID:

  • We ask that you continue to limit the use of your workspace to one-person-per table/desk, unless you are meeting with guests.
  • Please keep the space safe by wiping down tables/desks before and after using them. We will continue to keep cleaning/disinfecting supplies placed throughout the space available to you and your guest at any time.
  • We will be bringing out silverware, coffee mugs, and some dishes in the Hospitality Hub area. Please place any items you’ve used in the dishwasher instead of the sink.
  • We will keep the gym open but please be sure to wipe down any equipment you use. There is ample cleaning and disinfecting supplies in each section of the gym.
  • We will continue to limit conference room rentals to 75% of their normal capacity.
  • We ask that you use the Keurig® for coffee afterhours when fresh coffee is not available. We will place it out at the end of each day for after-hour members and store it during the day.

We want to thank each of you for the patience and flexibility you have shown over these last several months. Our goal has always been to ensure the safety of our members and our community and that couldn’t be accomplished without the help of all of you. We will continue to modify procedures and guidelines around the space based on health and State/local authority recommendations. Thank you for your cooperation with these guidelines and for being a part of this community and we will be sure to communicate any and all updates as we receive them.

Update from July 6, 2020:

We are requiring ALL members and guest who enter WorkHub to wear a mask. You can remove your mask when you are at your desk working but they must be worn in all common areas such as the kitchen*, bathrooms, business center area and gym. We will have masks available at the front desk for members and guest at no cost, this first week of July 6th – 10th. If you need a mask thereafter, there will be a $1.00 fee.
*Masks are not required during lunch, in the Hospitality Hub. 

Here are a few of the things we’ve modified in the use of the space during this time:

  • We ask that you use the Keurig® for coffee when fresh coffee is not available at the coffee station. We have restocked the Keurig® with plenty of selections and have ordered an additional one for more convenience.
  • We continue to ask that you limit the use of your workspace to one-person-per table/desk, unless you are meeting with guests.
  • Please keep the space safe by wiping down tables/desks before and after using them. Put any dishes you’ve used in the dishwasher instead of leaving them in the sink.
  • We will keep the gym open until further notice but please be sure to wipe down any equipment you use.
  • We’ve replaced all dishes and silverware in our kitchen area with disposable plates and plastic ware. Please DO NOT go through the cabinets trying to find plates or silverware, use only what is available.
  • We will continue to limit meeting room rentals to 50% their capacity rates, for instance, where a meeting room holds 10, we allow 5.
  • Our cleaning crew comes three times a week and we’ve requested extra time be spent cleaning common areas such as couches and soft-chairs. At the moment we plan to keep soft-seating available.

We want to keep our members and community safe and will continue to modify procedures and guidelines around the space based on health and state/local authority recommendations. We are a community and supporting each other is what we all love about the space, so I know this will not be the exception.

Update from April 30, 2020:

On behalf of the entire WorkHub staff, I hope this message finds you and your family thriving and in good health. As you are all too aware, our community has endured many unique trials over the last few months, and I know we are all eagerly awaiting a return to our normal habits and routines, productivity and engagement. While many things have changed, one thing has remained the same – our commitment to your safety.

As you return, you may see some changes in our efforts to help protect our members, staff, and guests we are excited to outline for you and make you aware of:

  • As of Friday, May 1, we are re-opening all areas of our workspace except for the gym, which we hope to open after May 18 when that specific restriction is waived. We are asking all members and guests to check-in at the front desk or use your KISI® or R&D App to check-in when you enter the building.
  • We are asking our open coworking space members and drop-in guests to be mindful of the space in which they choose to work. If you do not plan to have guests or spread out your work, please consider using a smaller table so that the larger tables are available for members meeting with guests.
  • We ask that all members and guests wipe down their workspace before departing WorkHub. We have both hand-sanitizer and cleaning solutions available for you to use throughout the space. You will also find these resources at the reception desk as you enter the building.
  • Take advantage of our new promotion featuring our two newly configured, beautiful workspaces that comply with social distancing standards as well as increase productivity.  The Gaming Hub area has been reconfigured into dedicated desk space, and we have modified almost all dedicated desk areas to allow for six-feet social distancing. The reconfigured areas look great in addition to following the new guidelines and we are excited for you to check them out; perhaps you will find your perfect new workspace in one of the reconfigured areas. From May 1 to June 1, enjoy a $150 discount when you pay for three months of a dedicated desk as you return to work.  Now would be a great time to choose a new favorite spot, set new goals, and rock it in your biz while you save on expenses! This come down to a $900 value for $750…huge savings!
  • You may see that our pillows in the Presentation Hub are no longer available since those items are difficult to clean and thoroughly sanitize; any soft surface requires a special disinfectant.  All hard surfaces are cleaned with a diluted bleach/water solution on a regular basis. Please continue to do your part and clean up before and after yourself to protect everyone. Follow the “leave no trace behind” mentality as you disinfect your space.
  • Events will be managed to allow for social distancing between members and guests. That might mean that you are offered different options for scheduling your events that we are all normally accustomed to.  Please speak with our new events coordinator, Bonnie Havens, to schedule your next event so that she can help you with planning what is allowable by law to keep everyone safe.  With a focus on creativity and flexibility, you can still utilize events to achieve your business goals despite the current focus on healthy and safety.   Contact Bonnie via email at bonnie@workhubtyler.com to discuss your ideas and desires for events.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you safe in our space.  Thank you for being a valued member. We appreciate your trust and loyalty and look forward to reuniting as members, neighbors, co-workers, and friends.  Life’s too short to work alone!

-WorkHub Staff

Update from April 6, 2020:

Since the same operations procedures apply for the remaining of this week, I want to share with you some resources available this week to you and your organization.

Member Access & Operations at WorkHub during stay-at-home ordinance.

  • To comply with Stay-at-home orders put in effect for Smith County, WorkHub will keep doors locked at all times. A maximum of 10 members will be allowed in the open coworking space at all times.
  • We will sign up new members ONLY if they are consider an essential business and need a private office or team suite to accommodate their staff.
  • Members with 24/7 access whose business is consider essential will continue to have access to the space. It is up to you as a member to determine if you are consider an essential business and follow local government guidelines. Team suites and private offices are limited to 10 people maximum.
  • If you are considered an essential business and need access to the space during 8-5 hours, please email info@workhubtyler.com, so we can take the correct measures and ensure you have access to the space.
  • Staff will be limited while we have a stay-at-home order. The janitorial company will continue to clean the space in the evenings and staff will monitor it throughout the day. More than ever we ask that all members help us maintain our workspace clean and healthy by wiping down your work area before leaving the space. Don’t forget Olga is watching! 😉
  • If you have conference room bookings with more than 10 people attending, it is your responsibility to cancel them via the member portal or email us at info@workhubtyler.com to reschedule.
  • All “communal areas” are temporary closed such as the gym, knowledge hub, and gaming hub to help keep the space sanitized.
  • We will continue to make available disposable paper plates, plastic wear and styrofoam cups. Members should wipe down any counter space used in the Hospitality Hub.

We can’t wait to have all of our members back to business as usual! Until then stay safe and healthy – let us know if you need anything.

Update from March 27, 2020:

  • To comply with Stay-at-home orders put in effect for Smith County over the next two weeks, WorkHub will keep doors locked at all times. A maximum of 10 members will be allowed in the open coworking space at all times.
  • We will sign up new members ONLY if they are consider an essential business and need a private office or team suite to accommodate their staff.
  • Members with 24/7 access whose business is consider essential will continue to have access to the space. It is up to you as a member to determine if you are consider an essential business and follow local government guidelines. Team suites and private offices are limited to 10 people maximum.
  • If you are considered an essential business and need access to the space during 8-5 hours, please email info@workhubtyler.com, so we can take the correct measures and ensure you have access to the space.
  • Staff will be limited over the next two weeks. The janitorial company will continue to clean the space in the evenings and staff will monitor it throughout the day. More than ever we ask that all members help us maintain our workspace clean and healthy by wiping down your work area before leaving the space. 
  • If you have conference room bookings between now and April 10, it is your responsibility to cancel them via the member portal or email us at info@workhubtyler.com to reschedule.
  • All “communal areas” are temporary closed such as the gym, knowledge hub, and gaming hub to help keep the space sanitized.
  • We will continue to make available disposable paper plates, plastic wear and styrofoam cups. Members should wipe down any counter space used in the Hospitality Hub.

We have gather the following online resources to help you and/or your business:

Update from March 23, 2020:

If you decide to join us this week, we ask that you help us keep our workspace healthy and clean by wiping down your work area before going home. Above all, we ask that you please stay home if you are not feeling well.

Our community’s safety and well-being is priority and we will continue to monitor and adhere to guidance from global and local health authorities.

  • We will continue to serve current members and open our doors to non-members. All members, guests and day pass visitors, MUST stop at the front desk to check-in.
  • We will enforce a one-person per table rule to help keep social distance. We ask that you only take up the space you need to get your work done.
  • We will honor existing conference room bookings for groups of 10 or less and begin booking for April.
  • We have temporary closed “communal areas” within the space such as the gym, knowledge hub, gaming hub, and presentation hub to help keep the space sanitized.
  • We have also removed all plates, cups, coffee mugs and silverware in the kitchen area. We will make available disposable paper plates, plastic wear, and styrofoam cups.

We have also gathered the following online resources to help you work remotely:

Stay safe friends!

 

Update from March 16, 2020:

We are monitoring the Coronavirus outbreak closely and are taking the following precautions:

  • For this week, 3/16 – 3/20 – WorkHub will remain open for current members only.
  • We will not be making available day passes or new memberships.
  • We will honor existing conference room bookings but will not take new bookings this week.
  • This week’s Charcuterie Class will be postponed for next Wednesday, 3/25.

We’ve made available hand sanitizer stations and stationary cleaning baskets throughout the space. We ask that you help us by wiping down your work area before going home. Above all, we ask that you please stay home if you are not feeling well.

Our community’s safety and well-being is priority and we will continue to monitor and adhere to guidance from global and local health authorities.

 

Update from March 12, 2020:

Over the past few days, many of you heard in the news about the coronavirus and we want you to know that your health and safety is our highest priority, too.

We have always taken great pride in our clean, professional and highly efficient co-working space, and we know this is more important than ever right now. On top of our daily cleaning procedures, we are adding additional layers of support to make our routines even more rigorous. We will make sure there are plenty of stationary cleaning baskets and hand sanitizer stations throughout the space.  If you need anything, please stop by the front desk and we will do our best to accommodate your needs.  We ask that you use your best judgment as always and not come to work if you are not feeling well just as you would any other day of the year.

At the center of our company’s purpose is a commitment to help all of our members and guest, and this something we take to heart in both good times and bad. Therefore, we will REMAIN OPEN and strive to keep our WorkHub space happy and healthy to support our members and guests alike in all of your professional endeavors.

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Voting @ WorkHub

Voting hours at WorkHub are:

Tuesday - Friday, October 13 - 16, 2020—8:00 a.m. - 5:00 p.m.
Monday - Friday, October 19 - 23, 2020—8:00 a.m. - 5:00 p.m. 
Saturday, October 24, 2020—7:00 a.m. - 7:00 p.m. 
Sunday, October 25, 2020—12:00 p.m. - 5:00 p.m. 
Monday - Friday, October 26 - 30, 2020—7:00 a.m. - 7:00 p.m. 
Tuesday, November 3rd—7:00 a.m – 7:00 p.m

For questions regarding voting please call the Smith County Elections Office at 903-590-4777 or visit their website.